Contact
How can we help?
Questions about an apartment, your account, your buildings or bringing your brokerage to Sky High Realty NYC: send us a message and we'll get back to you.
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Tell us a little about what you need and how to reach you.
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Thank you for writing. We'll reply to the e-mail address you gave us.
Asking about an apartment?Use the form on the apartment's own page: it goes straight to the brokerage that lists it. Find the apartment
Answers
Common questions
The quickest way to what you need, before you write.
I have a question about an apartment I saw.
Open the apartment on Rentals and use its contact form. Your message goes to the brokerage that lists the apartment, and you can ask for a tour in the same message.
How do I sign in to my renter account?
Your renter account is made when you apply for an apartment. Sign in as a renter with the e-mail address you applied with to see your application, lease, documents and maintenance requests.
I forgot my password.
Reset your password with the e-mail address on your account, and we'll send you a link to choose a new one.
I own a building. How do I work with a brokerage here?
Create a free landlord account. You get a six-digit Landlord ID: search for your brokerage by name and send it a hire request, or give the ID to your brokerage so it can ask to work for you. How it works for landlords
How do I bring my brokerage to Sky High Realty NYC?
Create a brokerage for your team, or start as a solo agent. Joining a team that is already here? Use the link in your invitation e-mail. See what the platform does
How can my apartments appear first?
Brokerages can sponsor their apartments at the top of search, on the home page and next to similar apartments, and pay only when a renter clicks. How advertising works